Rex API Integration

Rex holds your listings, your agents and your enquiries. The website has to show all three, stay current when an agent changes a price from their phone, and not fall over on a Saturday morning. This is how we connect the two.

How the Rex API works

Authentication. Rex issues credentials per account and returns a session token you pass on each call. Tokens expire, so the integration has to refresh and retry rather than assume a long-lived key.
It is RPC, not REST. Calls are POSTed to service endpoints such as Listings::search and Contacts::search, with criteria and paging in the body. If your team is expecting plain REST resources, allow a day for the shape of it.
Paging and rate limits. Result sets are paged and throttled. A full portfolio sync belongs in a background job, never inside a page request.
Images. Listing images come back as URLs on Rex storage. We pull them at sync time and serve resized, modern formats from your own CDN, so a slow origin cannot drag down your Core Web Vitals.

How we build it

Sync, do not proxy. We mirror listings into the site's own data layer on a schedule, with a webhook or short-interval poll for changes. Pages render from your database, so the site stays fast and stays up when the CRM is slow.
Status rules that match how agents work. Withdrawn, under offer, sold and off-market each need a rule for what shows publicly and how long a sold listing keeps its page. Getting this wrong is the most common reason an agent rings you on a weekend.
Search that never touches the CRM. Suburb, price band, bedrooms, land size and map bounds run against your own index, so filtering is instant and unmetered.
Enquiries written back to Rex. Web forms create the contact and the enquiry against the right listing and agent, so nothing lives only in an inbox.
Agent and office profiles. Pulled from Rex so a new agent appears the day they are added, with a manual override for bio and photo.

Two things that catch most teams

Deletions are easy to miss. If you only sync changed records, a listing removed in Rex lingers on the website, so reconcile the full ID set on a daily pass. And keep environments apart deliberately: a staging account will happily publish dummy listings to a live site.

For a typical agency site, the feed, search, agent profiles and enquiry sync take two to three weeks, assuming Rex credentials are ready on day one.